Privacy Policy (PIPEDA Compliant)
Effective Date: February 3rd, 2025
Dew Well ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We collect personal information that is necessary for providing our services. The types of personal information we may collect include:
Personal Identifiers: Name, email address, phone number, billing address, etc.
Payment Information: Credit card details or payment details for processing transactions.
Service Preferences and Communication: Service requests, feedback, inquiries, or communication details.
Usage Data: Information about how you use our website, including IP address, browser type, and other usage statistics.
2. How We Use Your Information
We collect your personal information for the following purposes:
To provide services: We use your information to process your booking, deliver services, and communicate with you.
To improve services: We use feedback or usage data to improve our services and website performance.
Marketing and Communication: We may send you promotional emails or newsletters with your consent. You can opt-out at any time by contacting us or using the opt-out feature in emails.
Legal Compliance: We may use your information to comply with applicable legal obligations, including regulatory and tax requirements.
3. Consent
By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. If you do not agree with any of the terms, please refrain from using our services.
Express Consent: We collect express consent when you provide your personal information voluntarily, such as when you book a service or sign up for our newsletter.
Implied Consent: Your continued use of our services implies consent to the collection and use of your personal information for the purposes described.
You have the right to withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services.
4. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and access control mechanisms.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your personal data with third parties in the following situations:
Service Providers: Third-party vendors (e.g., payment processors, email marketing platforms) who assist us in operating our business and delivering services.
Legal Requirements: We may disclose your information to comply with legal obligations, such as a subpoena, court order, or when required by law.
6. Retention of Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer required, we will securely dispose of it.
7. Your Rights Regarding Your Information
Under PIPEDA, you have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to any legal obligations we must comply with.
To exercise your rights or for further inquiries, please contact us at INFO@DEWWELL.CA.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational practices. Any updates will be posted on this page with an updated "Effective Date."
9. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
DEW WELL: YOUR VIRTUAL PRODUCTIVITY PARTNER
Email: INFO@DEWWELL.CA
Phone: 437-702-5005